Terms & Conditions | Keralicure UK – Herbal Hair & Skincare Store Policies

Keralicure – Terms & Conditions (United Kingdom)

Last updated: November 2025

1. Introduction

Welcome to Keralicure.com (“Website”), operated by Keralicure Ltd (“we”, “us”, “our”).
By accessing or purchasing from this Website, you agree to these Terms & Conditions (“Terms”). Please read them carefully before using our services.

2. Eligibility

By using our Website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract under UK law.

3. Product Information & Use

• Our products are Ayurvedic and natural wellness items intended for personal use only.

• Product descriptions, ingredients and benefits are provided in good faith.

• Results may vary between individuals.

• Always follow the instructions on the label or packaging.

• We are not liable for misuse, allergic reactions, or effects differing from expectations.

4. Orders & Payments

• Orders are subject to acceptance and product availability.

• All prices are listed in GBP (£) and include VAT where applicable.

• Payment can be made using the secure payment methods shown at checkout.

• We reserve the right to cancel or refuse any order in case of error, suspected fraud, or supply limitations.

5. Shipping & Delivery

• Orders are dispatched to the delivery address you provide.

• Estimated delivery times are displayed at checkout but are not guaranteed.

• We are not responsible for courier or customs delays.

• Risk passes to you upon dispatch.

6. Returns, Refunds & Cancellations

Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

To request a return or cancellation:

• Email info@keralicure.com with your order number.

• Products must be unopened, unused, and in their original packaging.

• You are responsible for return postage unless the item is faulty.

• Refunds are processed within 7–10 working days after we receive the returned items.

7. Damaged or Faulty Items

If you receive a faulty or damaged product, contact us within 48 hours of delivery with photos and details.
We will arrange a replacement or full refund promptly.

8. Intellectual Property

All Website content—including text, images, graphics, logos, and trademarks—is the property of Keralicure Ltd.
You may not copy, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

• Our products and Website are provided “as is” without warranties of any kind.

• We shall not be liable for any indirect, incidental, or consequential damages.

• Our total liability in connection with any product is limited to the amount paid for that product.

10. Privacy & Data Protection

We handle personal data in accordance with the UK GDPR and Data Protection Act 2018.
Please refer to our Privacy Policy for full details.
We will never share your personal information without your consent, except as required by law.

11. Marketing & Promotions

By opting in during checkout or chat, you consent to receive promotional updates or wellness tips from Keralicure.
You may unsubscribe anytime via the “unsubscribe” link or by contacting info@keralicure.com.

12. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

Keralicure Ltd
📍 25–29 Tweed Road, Northampton, NN5 5AJ
📧 info@keralicure.com
📞 +44 7833 818 706
🌐 https://www.keralicure.com