FAQs

Need Help? We’re Here for You

Explore our most commonly asked questions about orders, product care, and delivery — everything you need to know in one place.

Where are Keralicure products made?

All our products are proudly crafted in the United Kingdom, using premium natural and herbal ingredients sourced globally and locally.

Are your products suitable for all hair types?

Yes! Our formulas are carefully balanced with natural extracts like rosemary, keratin, and Moroccan rose to nourish and protect all hair types — from dry and curly to fine and oily.

Are Keralicure products cruelty-free?

Absolutely. We’re proud to be a cruelty-free brand — our products are never tested on animals, and we only work with ethical suppliers.

Do your products contain harsh chemicals?

No. Keralicure products are free from parabens, sulfates, silicones, and synthetic dyes. Each formula is dermatologically tested and safe for regular use.

How can I place an order?

Simply browse our Shop page, add your chosen products to the cart, and proceed to checkout. We accept major credit cards, PayPal, and other secure payment methods.

How long does delivery take?

For UK orders, we aim to deliver within 3–5 business days. International orders may take 7–14 business days, depending on the destination.

What is your return policy?

We offer hassle-free returns within 30 days of purchase for unused or unopened products. Please visit our Return Policy page for detailed instructions.

How can I contact customer support?

You can reach us at

📧 info@keralicure.com

📞 +44 7833 818706

Our support team is available Monday to Friday, 9:00 AM – 6:00 PM (UK Time).

Can I track my order?

Yes, once your order ships, you’ll receive an email with your tracking number and link to track your delivery status in real time.

Do you offer discounts or memberships?

Yes! Subscribe to our newsletter and enjoy an exclusive 45% discount on your first order — plus updates on new arrivals and herbal beauty tips.