Keralicure Herbal Rosemary Shampoo
Category: Herbal Haircare Collection
Keralicure – Delivery Policy (United Kingdom)
Last updated: November 2025
1. Overview
At Keralicure, we aim to deliver your natural wellness products quickly and safely across the UK. This Delivery Policy explains our shipping methods, costs, and estimated delivery times.
2. Dispatch & Processing Time
- Orders are usually processed within 1–2 working days after payment confirmation.
- Orders placed after 3 PM (UK time), on weekends, or public holidays will be processed on the next working day.
- You will receive an email confirmation once your order has been dispatched.
3. Delivery Options & Estimated Times
We currently ship within the United Kingdom and selected international destinations.
Delivery TypeEstimated TimeCostStandard Delivery (Royal Mail / Courier)3–5 working daysFree for orders over £40, otherwise £3.99Express Delivery1–2 working days£6.99International Shipping*7–14 working daysCalculated at checkout
International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These are the customer’s responsibility.
4. Order Tracking
Once dispatched, you’ll receive a tracking link by email or SMS. You can use this link to monitor your shipment status in real time.
5. Delivery Address
Please ensure your delivery address and contact details are correct before placing your order.
We are not responsible for delays or lost parcels caused by incorrect or incomplete addresses.
6. Delayed or Missed Deliveries
While we work with reliable carriers, unforeseen delays may occur due to weather, strikes, or courier network issues.
If your parcel is delayed beyond the estimated delivery window, contact us at info@keralicure.com with your order number — we’ll help track and resolve it promptly.
7. Damaged or Missing Parcels
If your parcel arrives damaged or an item is missing, please email info@keralicure.com within 48 hours of receipt, including photos if possible.
We will investigate with our courier partners and arrange a replacement or refund as appropriate.
8. Click & Collect (if applicable)
If you offer pickup:
Customers may collect their order from our Northampton location once notified. Please bring your order confirmation and a valid ID.
9. Contact Us
For any questions about delivery, tracking, or shipping rates, please contact our support team:
Keralicure Ltd
📍 25–29 Tweed Road, Northampton, NN5 5AJ
📧 info@keralicure.com
📞 +44 7833 818 706
🌐 www.keralicure.com
Keralicure – Shipping & Return Policy (United Kingdom)
Last updated: November 2025
🚚 Shipping Policy
Processing Time
- All orders are processed within 1–2 working days (Monday–Friday).
- Orders placed after 3 PM, on weekends, or on UK public holidays will be processed on the next working day.
- You’ll receive a confirmation email once your order has been dispatched.
Delivery Options & Timeframes
ServiceEstimated Delivery TimeCostStandard Delivery (Royal Mail / Courier)3–5 working daysFree for orders over £40, otherwise £3.99Express Delivery1–2 working days£6.99International Delivery*7–14 working daysCalculated at checkout
International customers are responsible for any customs duties, import taxes, or handling fees charged by their local authorities.
Tracking
Once your order ships, you’ll receive an email or SMS with a tracking number and link to follow your parcel.
Delivery Address
Please double-check your delivery address at checkout.
We cannot replace or refund orders sent to an incorrect or incomplete address provided by the customer.
Delays or Missing Parcels
We work with trusted carriers, but delays can occur.
If your parcel hasn’t arrived within the expected timeframe, please email info@keralicure.com with your order number — we’ll track it immediately.
🔁 Return & Refund Policy
Your Right to Cancel
Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your items.
To request a return:
- Email info@keralicure.com within 14 days of delivery.
- Provide your order number and reason for return.
- Ensure the items are unused, unopened, and in their original packaging.
Once approved, we’ll send you the return address.
Return shipping costs are your responsibility unless the product is faulty or incorrect.
Non-Returnable Items
We cannot accept returns for:
- Opened or used products
- Items not in original packaging
- Gift cards or promotional items
Refund Processing
- Refunds are processed within 7–10 working days of receiving the returned items.
- Refunds will be credited to the original payment method only.
- You’ll receive a confirmation email once your refund has been issued.
Damaged or Faulty Products
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos and details.
We’ll offer a replacement or full refund, including shipping costs.
📞 Contact Us
For any questions about shipping, returns, or refunds, please reach out to:
Keralicure Ltd
📍 25–29 Tweed Road, Northampton, NN5 5AJ
📧 info@keralicure.com
📞 +44 7833 818 706
🌐 www.keralicure.com
Our Key Herbal Ingredients
Discover the natural botanicals that make our formulations exceptional
Rosemary Extract
Moroccan Rose
Keratin Protein
Argan Oil
Coconut Oil
Aloe Vera
Chamomile
Lemon & Green Tea
The Keralicure Ritual
Prepare
Dampen your hair with warm water, allowing each strand to soften and open. Take a moment to breathe deeply and set your intention for this ritual.
Apply
Dispense a small amount into your palms. Warm the product between your hands, awakening the herbal essences. Gently work through your hair from roots to ends.
Massage
Using gentle circular motions, massage your scalp with your fingertips. Feel the tension release as the botanical blend nourishes from within. Allow 2-3 minutes for this meditative practice.
Rinse
Rinse thoroughly with cool water to seal the cuticle and lock in moisture. Notice how your hair feels renewed, soft, and alive with natural vitality.
The experience
A silky, lightweight texture glides effortlessly through your hair. The calming aroma of rosemary and herbal botanicals envelops you, transforming your routine into a moment of tranquility. Feel the gentle warmth as the formula activates, leaving hair soft, weightless, and beautifully scented.
For optimal results, practice this ritual 2-3 times weekly. Listen to your hair's needs and adjust as desired.
Hair Concern Hub
Dry & Damaged Hair
Restore vitality to parched strands with deep nourishment and botanical moisture that penetrates each fiber.
Weak or Stressed Hair
Strengthen and fortify fragile hair with herbal resilience and gentle care that rebuilds from within.
Hair Fall & Scalp Balance
Support healthy growth and scalp harmony with nature's most trusted botanicals for lasting vitality.
Frizz & Lack of Smoothness
Achieve silky, manageable hair with luxurious smoothing and frizz control that lasts all day.
100% Herbal & Natural
No Parabens, Sulfates, Silicones
Cruelty-Free
Crafted in the UK
What Our Customers Say
Real reviews from real customers
Based on Verified Purchases
